Collecting Data: Read First for WebSphere Portal 8.5 and 9.0
- 28 Jun, 2017
Documents for collecting troubleshooting data for IBM WebSphere Portal 8.5 and 9.0 aid in problem determination and save time resolving Problem Management Records (PMRs).
The following data collection documents contain instructions for specific components or scenarios. The wpcollector tool can be leveraged with such instructions to gather and optionally send the data. If one of the product components or scenarios below matches your symptom or the part of the product with which you are experiencing problems, follow the instructions in the associated data collection document.
**Component:****Link:****Installation/Configuration:**General1962321Installation1962645XML Configuration Interface (XMLAccess)1451423ConfigEngine1968713Configuration Wizard1963901Migration1963147
**Runtime Operations:**OutOfMemoryError1316563Crash1316516Performance, hang, or high CPU issues1316528
**Security/Administration:**Configuring Security1593369Login (including Impersonation)1592791Portal User Management Architecture (PUMA)1592792Virtual Portal1593367Session Management1579527Tivoli Access Manager Integration1579530Computer Associates eTrust Siteminder Integration1243923Step-up and Remember Me1377161People Finder1458362Credential Vault1313734Portal Access Control (PAC)1450830Directory Search / People Picker1966956Outbound HTTP Connection1998965
**Content Management:**Web Content Manager1673017Managed Pages1960989Syndication1989372
**Portlets/Development/Customization:**Modular-based Themes1616359Web Application Bridge (WAB)1647465JavaServer Faces (JSF)1198110Mobile Portal Accelerator1673323Struts Portlet Framework1468819Web Services for Remote Portlets (WSRP)1468821Common PIM Portlets (CPP)1468956Remote Cache1468824Script Portlet1690618WebDAV1497122