OneDrive is unable to access keychain

  • 31 Jan, 2020

I have this problem today after i change my account on my macbook.

The solution that worked for me was to delete the OneDrive Cached Credential key from the Keychain. The procedure was the following:

  1. Launch Spotlight Search (shortcut: command + space), type keychain, and press return. This should launch the Keychain Access app.
  2. Type OneDrive into the Keychain Access search box. This should show a short list of keys related to OneDrive.
  3. Click on the key called “ OneDrive Standalone Cached Credential“ or some variant thereof.
  4. Press the delete key (or use the menu item Edit > Delete) to delete the cached credential key.
  5. Restart  OneDrive.
  6. Enter your user and password again.

I found the solution above on Apple forum.

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